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Washtenaw Metro Dispatch adopts one phone number for non-emergency calls

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The Washtenaw Metro Dispatch has adopted one common phone number for people to call in non-emergency situations, officials announced Tuesday.

After police dispatch services were consolidated between the city of Ann Arbor and Washtenaw County, call takers at dispatch were answering multiple non-emergency lines, said David Halteman, 911 coordinator.

Metro dispatch will be using (734) 994-2911 exclusively for all non-emergency calls, effective immediately. The number was adopted previously for county dispatch use.

“It improves our way of managing the calls,” Halteman said.

Metro dispatch handles calls for the Washtenaw County Sheriff's Office, Ann Arbor Police Department, Huron Area Metro Parks Police, Michigan State Police, Northfield Township Police and the Ypsilanti Police Department.

The non-emergency line will continue to be answered by the same trained metro dispatch staff.

Contact Halteman with any questions at (734) 973-4548.

Amy Biolchini covers Washtenaw County, health and environmental issues for AnnArbor.com. Reach her at (734) 623-2552, amybiolchini@annarbor.com or on Twitter.


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